Patient Care & Front Desk Specialist

Chesapeake Urology; Germantown (MD); Sur place; USD 42 000 - 52 000; Plein temps

Résumé du poste

Chesapeake Urology is seeking a Clinical Patient Support Representative to join our team. The role blends medical assisting and front desk duties to support clinicians and administrative staff in our clinical offices.

You will manage patient flow, verify coverage, collect payments, and enter data into our Practice Management and EHR systems, ensuring accurate records and a positive patient experience.

Qualifications

• High School Diploma or GED required.
• Minimum of five (5) years front office and clinical experience, preferably in Urology.
• Proficient knowledge of Medical Terminology; ICD-10 and CPT-4 Codes.

Responsabilités

• Assist healthcare providers with patient examinations and procedures.
• Prepare examination rooms, ensuring they are clean and well-organized.
• Record patient medical history and vital signs accurately.
• Administer medications and injections as directed by healthcare providers.
• Perform basic laboratory tests and collect specimens for analysis.
• Maintain infection control standards and ensure proper sterilization of equipment.
• Greet patients and visitors professionally and manage front desk interactions.
• Schedule appointments and assist with testing and referrals as directed by physicians.
• Verify insurance coverage and assist patients with billing questions.

Connaissances

Front office experience

Clinical support

Medical terminology

Formation

High School Diploma or GED

Outils

Practice Management software

EHR systems

Ntierprise

Phreesia

Description du poste

Chesapeake Urology is seeking a Clinical Patient Support Representative to join our team. The role blends medical assisting and front desk duties to support clinicians and administrative staff in our clinical offices.

You will manage patient flow, verify coverage, collect payments, and enter data into our Practice Management and EHR systems, ensuring accurate records and a positive patient experience.