Patient Care Front Desk Specialist

Encore Rehabilitation Services; Arab (AL); On-site; USD 19,000 - 25,000; Full time

Job summary

Encore Rehabilitation Services is seeking a Front Office/Receptionist to support daily operations. The non-licensed role completes an on-the-job training program and handles clerical tasks, patient charges, and records management.

Responsibilities include coordinating appointments, maintaining charts, processing dictation, and assisting with deposits and billing while protecting patient confidentiality.

Qualifications

• Must have completed the twelfth grade level of school.
• Background of secretary/receptionist work.

Responsibilities

• Coordinates and schedules patients’ appointments.
• Maintains patient medical records and Medicare-related re-certifications.
• Records daily patient charges and assists with deposits.
• Tracks and collects patient deductibles and copayments.
• Answers phone and performs standard receptionist/secretarial duties.
• Processes dictation and forwards to referring doctor for Medicare recerts.
• Other duties as assigned by Office Manager/Clinical Director.

Skills

Appointment scheduling

Medical records handling

Phone answering

Cash handling / deposits

Education

Twelfth grade completion

Job description

Encore Rehabilitation Services is seeking a Front Office/Receptionist to support daily operations. The non-licensed role completes an on-the-job training program and handles clerical tasks, patient charges, and records management.

Responsibilities include coordinating appointments, maintaining charts, processing dictation, and assisting with deposits and billing while protecting patient confidentiality.