Patient Services Front Desk Specialist

Encore Rehabilitation Services; Tuscaloosa (AL); On-site; USD 29,000 - 36,000; Full time

Job summary

Encore Rehabilitation Services in Tuscaloosa, AL seeks a Front Office/Receptionist to support daily office operations. This is a non-licensed role requiring on-the-job training and strong clerical skills.

The receptionist will handle scheduling, patient charges, records, and general admin duties, ensuring smooth clinic workflows and accurate data entry while maintaining patient confidentiality.

Qualifications

• Must have completed the twelfth grade level of school.
• Background of secretary/receptionist work.

Responsibilities

• Coordinates and schedules patients’ appointments.
• Maintains all aspects of patient medical records, including scheduling 30-day re-evaluations and re-certifications for Medicare.
• Records daily patient charges and assists with deposit.
• Tracking and collection of patient’s deductibles and copayments.
• Performs general receptionist/secretarial duties such as answering phone, phone messages, filing, etc.
• Processes all dictation, copies and forwards to referring doctor to include Medicare recerts.
• Any other duties as assigned by the Office Manager/ Clinical Director.

Education

Twelfth grade

Job description

Encore Rehabilitation Services in Tuscaloosa, AL seeks a Front Office/Receptionist to support daily office operations. This is a non-licensed role requiring on-the-job training and strong clerical skills.

The receptionist will handle scheduling, patient charges, records, and general admin duties, ensuring smooth clinic workflows and accurate data entry while maintaining patient confidentiality.