Healthcare Front Desk Specialist

Encore Rehabilitation Services; Mobile (AL); On-site; USD 17,000 - 22,000; Full time

Job summary

Encore Rehabilitation Services front office/receptionist role requires handling basic clerical duties, patient contact, and confidential records in a clinical setting. The position emphasizes accuracy, discretion with records, and professional interaction with patients and staff.

The role includes appointment scheduling, patient check-in/check-out, daily charges, and supporting general office operations while ensuring privacy compliance.

Qualifications

• Education: Must have completed the twelfth grade.
• Experience: Background of secretary/receptionist work.
• Proficient in basic clerical tasks and patient privacy compliance.

Responsibilities

• Coordinate and schedule patients' appointments.
• Maintain patient medical records and schedule re-evaluations.
• Record daily patient charges and assist with deposits.
• Collect deductibles and co-payments.
• Handle receiving calls, messages, and filing.

Skills

Phone etiquette

Attention to detail

Communication skills

Multitasking

Education

High School Diploma

Tools

MS Office

Medical records software

Job description

Encore Rehabilitation Services front office/receptionist role requires handling basic clerical duties, patient contact, and confidential records in a clinical setting. The position emphasizes accuracy, discretion with records, and professional interaction with patients and staff.

The role includes appointment scheduling, patient check-in/check-out, daily charges, and supporting general office operations while ensuring privacy compliance.