Medical Front Desk & Records Coordinator

Encore Rehabilitation Services; Andalusia (AL); On-site; USD 28,000 - 36,000; Full time

Job summary

Encore Rehabilitation Services in Alabama is seeking a Front Office Receptionist to support daily clinic operations. The role is a non-licensed position with on-the-job training, focusing on office duties and patient interactions.

You will coordinate appointments, manage patient charts, process charges, and handle deposits and deductible collections, while maintaining patient confidentiality and working under pressure with a professional team.

Qualifications

• Must have completed the twelfth grade.
• Background in secretary or receptionist work.
• Capable of handling patient charges and records.

Responsibilities

• Coordinates and schedules patients’ appointments.
• Maintains patient medical records and Medicare re-certifications.
• Records daily patient charges and assists with deposits.
• Tracking and collection of patient’s deductibles and copayments.
• Performs general receptionist/secretarial duties such as answering phone, phone messages, filing, etc.
• Processes all dictation, copies and forwards to referring doctor to include Medicare recerts.
• Any other duties as assigned by the Office Manager/ Clinical Director.

Skills

Clerical skills

Phone etiquette

Scheduling

Medical records

Education

High school diploma

Job description

Encore Rehabilitation Services in Alabama is seeking a Front Office Receptionist to support daily clinic operations. The role is a non-licensed position with on-the-job training, focusing on office duties and patient interactions.

You will coordinate appointments, manage patient charts, process charges, and handle deposits and deductible collections, while maintaining patient confidentiality and working under pressure with a professional team.