Medical Front Desk Specialist — Patient Care & Admin

Pate Rehabilitation; Irving (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental and vision

Short- and long-term disability

PayOUT daily pay option

Life insurance

Tuition reimbursement and discounts

Paid time off

401(k) retirement savings plan

Flexible Spending Account (FSA)

Employee Assistance Program (EAP)

Employee discounts

Job summary

Pate Rehabilitation seeks an Administrative/Clerical professional to support front office operations across locations. You will greet patients, handle referrals and insurances, schedule appointments and process payments, while maintaining EMR and office workflows.

Ideal candidates have a High School diploma or GED, strong data-entry skills, and a professional demeanor with excellent customer service. Experience in healthcare admin is preferred, and a proactive, organized approach is valued.

Qualifications

• High School diploma or GED.
• Prior administrative experience in a health care environment is preferred
• Possesses excellent interpersonal communication skills
• Presents professional attitude, appearance and beyond stellar customer service skills and use of judgment
• Is detail oriented, organized and has strong data-entry skills

Responsibilities

• Welcomes patients and visitors by greeting them, in person or on the telephone. Answers or refers inquiries
• Receives referrals and understands type of insurance benefits available
• Verifies insurances and obtains authorization from insurance companies
• Schedules patient appointments
• Registers patients; checks patients in and out
• Collects copays at the time of each appointment and follows procedures for co-payment deposits
• Performs credit card transactions
• Maintains patient account balances
• Works with electronic medical records
• Files, Faxes, and Scans documents
• Manages and orders office supplies
• Completes billing and payroll data entry
• Schedules breaks and lunches with Aides to ensure front office is covered
• Completes clinic opening and closing duties, as required

Skills

Interpersonal communication

Customer service

Data entry

Detail oriented

Organization

Education

High School diploma or GED

Job description

Pate Rehabilitation seeks an Administrative/Clerical professional to support front office operations across locations. You will greet patients, handle referrals and insurances, schedule appointments and process payments, while maintaining EMR and office workflows.

Ideal candidates have a High School diploma or GED, strong data-entry skills, and a professional demeanor with excellent customer service. Experience in healthcare admin is preferred, and a proactive, organized approach is valued.