Medical Office Front Desk Specialist

Encore Rehabilitation, Inc.; Fayette (AL); On-site; USD 29,000 - 36,000; Full time

Job summary

Encore Rehabilitation, Inc. in Fayette, AL seeks a Front Office/Receptionist to perform office duties, schedule patients, maintain medical records, handle charges and deposits, and support daily facility operations.

The role requires a high school diploma, prior receptionist experience, excellent communication, ability to handle confidential records, and composure under pressure; training provided. This is a full-time position supervised by the Office Manager/ Clinical Director.

Qualifications

• Requires completion of twelfth grade or equivalent.
• Background in secretary/receptionist work preferred.
• Ability to manage patient charges and deposits with accuracy.

Responsibilities

• Coordinate and schedule patients’ appointments.
• Maintain patient medical records and schedule 30-day re-evaluations.
• Record daily patient charges and assist with deposits.
• Track and collect patient deductibles and copayments.
• Answer phones and perform standard receptionist duties.
• Process dictation and forward to referring doctor for Medicare recerts.
• Assist Office Manager/Clinical Director with other duties.

Skills

Appointments scheduling

Medical records handling

Cash handling

Phone etiquette

Confidentiality

Office coordination

Education

High school diploma

Job description

Encore Rehabilitation, Inc. in Fayette, AL seeks a Front Office/Receptionist to perform office duties, schedule patients, maintain medical records, handle charges and deposits, and support daily facility operations.

The role requires a high school diploma, prior receptionist experience, excellent communication, ability to handle confidential records, and composure under pressure; training provided. This is a full-time position supervised by the Office Manager/ Clinical Director.