Patient Care Front Desk & Scheduling Specialist

Palm Medical Centers; DeSoto (TX); Sur place; USD 23 000 - 26 000; Plein temps

Avantages offerts par ce poste

Health Insurance

Vision Insurance

Dental Insurance

Disability Insurance

Life Insurance

401(k)

Employee assistance program

Flexible spending account

Paid time off

Résumé du poste

Palm Primary Care is hiring for a front desk/administrative support role. The position involves delivering excellent patient service, answering calls, verifying insurance, and scheduling appointments in a fast-paced clinic environment.

Requirements include strong communication skills, attention to detail, and the ability to put patients at ease. This full-time role offers a benefits package and standard 8-hour shifts Monday through Friday.

Qualifications

• Exceptional customer service and phone etiquette.
• Ability to use computers to enter information.
• Excellent written and verbal communication skills.
• Attention to detail.
• Ability to connect with patients and make them feel comfortable.
• Patience and presence of mind.

Responsabilités

• Deliver excellent patient service.
• Answer telephone promptly and direct calls accordingly.
• Verify patient insurance.
• Schedule appointments, check-in/out patients, and obtain accurate patient information.
• Greet patients and visitors in a courteous/professional manner.
• Maintain/update directory of all employees in the center.
• Notify transportation when patients are ready for pick up.
• Ensure waiting and reception areas are kept clean and tidy.

Connaissances

Customer service

Phone etiquette

Computer entry

Written communication

Verbal communication

Attention to detail

Patient rapport

Patience

Description du poste

Palm Primary Care is hiring for a front desk/administrative support role. The position involves delivering excellent patient service, answering calls, verifying insurance, and scheduling appointments in a fast-paced clinic environment.

Requirements include strong communication skills, attention to detail, and the ability to put patients at ease. This full-time role offers a benefits package and standard 8-hour shifts Monday through Friday.