Medical Office & Scheduling Coordinator - Front Desk

Socket.dev; Glen Carbon (IL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability

401(k) plan with company match

Paid holidays and vacation time

Pet Insurance

Employee Assistance Program

Job summary

ApexNetwork Physical Therapy in Glen Carbon, IL is seeking a dedicated Medical Office & Scheduling Coordinator to join our patient-centered team. This front desk role combines scheduling, intake processing, and light administrative tasks to ensure smooth clinic operations and exceptional patient experiences.

You’ll work 8:00 AM–5:00 PM, Monday to Friday, with benefits including health coverage, a 401(k) plan with company match, paid holidays, and opportunities to grow in healthcare

Qualifications

• Experience in a medical office setting is a plus.
• Understanding of health insurance processes is preferred.
• Strong multitasking abilities and great attention to detail.
• Excellent interpersonal skills: ability to build rapport with patients.

Responsibilities

• Answer phone calls, handle referrals, and pre-authorize visits.
• Schedule patient appointments accurately and efficiently.
• Complete intake forms and ensure finalization before visits.
• Maintain and update patient charts in the EHR.
• Oversee and process daily patient payments.
• Prepare notes, letters, and marketing materials.
• Assist with clinic upkeep and treatment area cleanliness.

Skills

Patient care

Multitasking

Attention to detail

Interpersonal skills

Scheduling software

Tools

EHR software

Job description

Medical Office & Scheduling Coordinator - Front Desk

Location: Glen Carbon, IL

ApexNetwork Physical Therapy is looking for a passionate Front Desk Medical Office & Scheduling Coordinator to join our team! With a patient-centered approach, we are recognized as one of Entrepreneur Magazine's top franchises. If you're dedicated, detail-oriented, and excited to work in the healthcare industry, this role could be perfect for you.

Key Responsibilities:

• Answering phone calls: Handle referrals and pre-authorize patient visits.
• Appointment scheduling: Ensure accurate scheduling and manage patient appointments efficiently.
• Paperwork management: Complete intake forms thoroughly and ensure they are finalized before visits.
• Electronic health record (EHR) management: Maintain and update patient charts.
• Payment collection: Oversee and process patient payments daily.
• Administrative tasks: Type notes, letters, and marketing materials.
• Clinic upkeep: Help with the cleaning and upkeep of treatment areas.

What We’re Looking For:

• A passion for patient care and a dedication to continuous learning.
• Experience in a medical office setting is a plus.
• Understanding of health insurance processes is preferred.
• Strong multitasking abilities and great attention to detail.
• Excellent interpersonal skills: Ability to build rapport with patients.

Perks and Benefits:

• Health, dental, vision, life insurance, and short-term disability coverage.
• Work-life balance: No nights or weekends (Monday to Friday, 8:00 AM - 5:00 PM).
• 401(k) plan with company match.
• Paid holidays and vacation time.
• Pet Insurance
• Employee Assistance Program

Work Schedule:

• Full-time, 8-hour shifts, Monday to Friday.

Join Team Apex Today!

If you have the skills, compassion, and drive to make a difference in patient care, we’d love to have you on board.