Medical Office & Scheduling Coordinator - Front Desk

ApexNetwork Physical Therapy; Glen Carbon (IL); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability

401(k) plan with company match

Paid holidays and vacation time

Pet Insurance

Employee Assistance Program

Job summary

ApexNetwork Physical Therapy is seeking a Front Desk Medical Office & Scheduling Coordinator to join our patient-centered team. You will handle phone calls, referrals, scheduling, intake forms, and EHR maintenance while ensuring accurate payments and polished administrative tasks.

The ideal candidate demonstrates compassion for patients, strong multitasking, and attention to detail. Medical office experience and knowledge of insurance processes are a plus, with a Monday–Friday day schedule and

Qualifications

• Experience in a medical office setting is a plus.
• Understanding of health insurance processes preferred.
• Strong multitasking abilities and great attention to detail.
• Excellent interpersonal skills: ability to build rapport with patients.

Responsibilities

• Answering phone calls, referrals, and pre-authorizations.
• Schedule appointments accurately and efficiently.
• Complete intake forms and finalize paperwork.
• Maintain and update patient charts in the EHR.
• Oversee daily patient payments.
• Type notes, letters, and marketing materials.
• Assist with cleaning and upkeep of treatment areas.

Skills

Patient care

Multitasking

Attention to detail

Interpersonal skills

Communication

Tools

EHR system

Job description

Medical Office & Scheduling Coordinator - Front Desk

ApexNetwork Physical Therapy is looking for a passionate Front Desk Medical Office & Scheduling Coordinator to join our team! With a patient-centered approach, we are recognized as one of Entrepreneur Magazine's top franchises. If you're dedicated, detail-oriented, and excited to work in the healthcare industry, this role could be perfect for you.

Key Responsibilities:

• Answering phone calls: Handle referrals and pre-authorize patient visits.
• Appointment scheduling: Ensure accurate scheduling and manage patient appointments efficiently.
• Paperwork management: Complete intake forms thoroughly and ensure they are finalized before visits.
• Electronic health record (EHR) management: Maintain and update patient charts.
• Payment collection: Oversee and process patient payments daily.
• Administrative tasks: Type notes, letters, and marketing materials.
• Clinic upkeep: Help with the cleaning and upkeep of treatment areas.

What We're Looking For:

• A passion for patient care and a dedication to continuous learning.
• Experience in a medical office setting is a plus.
• Understanding of health insurance processes is preferred.
• Strong multitasking abilities and great attention to detail.
• Excellent interpersonal skills: Ability to build rapport with patients.

Perks and Benefits:

• Health, dental, vision, life insurance, and short-term disability coverage.
• Work-life balance: No nights or weekends (Monday to Friday, 8:0 AM - 5:00 PM).
• 401(k) plan with company match.
• Paid holidays and vacation time.
• Pet Insurance
• Employee Assistance Program

Work Schedule:

• Full-time, 8-hour shifts, Monday to Friday.