Patient Care Front Desk Coordinator

Healogics Wound Care & Hyperbaric Services LLC; Town of Florida (NY); On-site; USD 38,000 - 58,000; Full time

Job summary

Healogics Wound Care & Hyperbaric Services LLC is seeking a Patient Navigator to manage front office functions and support the smooth operation of a busy outpatient wound care center. The role focuses on scheduling, insurance coordination, data entry, and patient communications in a fast-paced clinical environment.

You will work closely with center leadership, greet patients, verify insurance, manage patient data, and coordinate with hospital departments to ensure efficient care delivery while

Qualifications

• High School Diploma or GED; Associate's degree preferred
• Minimum of Two (2) or more years office administration experience, preferably in a medical setting; Prior medical coding experience preferred

Responsibilities

• Coordinates with Center leadership to maximize daily patient census.
• Actively participates in staff meetings to support key functions within the Center.
• Greets patients and other visitors, answers and routes calls to appropriate staff.
• Maintains all patient communication needs including scheduling, rescheduling, and appointment reminders.
• Obtains and verifies patient insurance information, to include pre-certifications and pre-authorizations for services and enters data in appropriate databases.
• Collects and enters patient charges in databases.
• Verifies and reconciles charges as directed, prepares monthly patient survey data and appropriate documentation, then transmits to providers.
• Assembles new patient charts, maintains and files existing patient charts, and spot checks charts for data completeness and signatures.
• Coordinates/schedules ancillary testing with other hospital departments.
• Arranges for patient transportation as needed.
• Maintains office equipment and supplies as needed, and medical supplies as directed.
• Performs other duties as required.

Job description

Healogics Wound Care & Hyperbaric Services LLC is seeking a Patient Navigator to manage front office functions and support the smooth operation of a busy outpatient wound care center. The role focuses on scheduling, insurance coordination, data entry, and patient communications in a fast-paced clinical environment.

You will work closely with center leadership, greet patients, verify insurance, manage patient data, and coordinate with hospital departments to ensure efficient care delivery while