Clinical Patient Navigator – Wound Care Specialist

Healogics, LLC.; Martin (TN); On-site; USD 21,000 - 26,000; Full time

Job summary

Healogics, LLC. seeks a Clinical Patient Navigator to support front office and clinical workflows in a busy outpatient wound care center. You will manage patient intake, scheduling, insurance verification, and data entry under RN/provider supervision.

The role requires CMA/EMT/CNA credentials, 2+ years of medical office administration, proficiency in Microsoft Office, and strong communication to maintain efficient patient care and confidentiality in a fast-paced environment.

Qualifications

• High School Diploma or GED; Associate's degree preferred.
• Certified Medical Assistant, EMT or CNA credentials approved by CAAHEP/ABHES.
• Current CMA, CNA or EMT certification licensed in state of employment.
• Minimum of two years' medical office administration experience.

Responsibilities

• Coordinate with Center leadership to maximize daily patient census.
• Greet patients, answer calls, schedule and reschedule appointments.
• Verify patient insurance, pre-certifications, and enter data in databases.
• Enter patient charges and reconcile as directed; prepare monthly survey data.
• Assemble/maintain patient charts and manage documentation.
• Coordinate ancillary testing and patient transportation as needed.
• Support RN/Provider with clinical tasks and ensure smooth workflow.
• Communicate effectively with team and maintain confidentiality.

Skills

BLS competency

Microsoft Office

Customer service

Communication skills

Organization

Attention to detail

Confidentiality

Teamwork

Education

Associate's degree preferred

CMA/EMT/CNA certification

Tools

Microsoft Office

Job description

Healogics, LLC. seeks a Clinical Patient Navigator to support front office and clinical workflows in a busy outpatient wound care center. You will manage patient intake, scheduling, insurance verification, and data entry under RN/provider supervision.

The role requires CMA/EMT/CNA credentials, 2+ years of medical office administration, proficiency in Microsoft Office, and strong communication to maintain efficient patient care and confidentiality in a fast-paced environment.