Patient Care Coordinator: Welcoming Service & Scheduling

Sonrava Health; Sacramento (CA); Sur place; USD 42 000 - 52 000; Plein temps

Avantages offerts par ce poste

Healthcare Benefits

Paid time Off

401(k)

Employee Assistance Program

Résumé du poste

Western Dental Services, Inc. is seeking a Patient Care Coordinator to join our team in Sacramento. You will warmly greet patients, introduce them to our office, coordinate treatment services and help build lasting relationships through exceptional service and clear communication.

The role requires strong sales instincts, meticulous attention to patient records, and the ability to explain treatments, costs, and payment options while maintaining privacy and compliance with health regulations.

Qualifications

• Minimum of high school diploma or equivalent.
• At least 2 years of customer service role, sales, receptionist, or equivalent preferably in a healthcare or dental setting.
• Experience with dental practice management software such as Denticon/Dentrix preferred.
• Excellent communication skills to interact with patients, office staff, and third party stakeholders.
• Attention to detail in maintaining patient records and managing financial transactions.

Responsabilités

• Greet and welcome patients in a timely, professional and engaging manner.
• Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff.
• Provide patient consultations and communicate information about recommended treatments, cost of service, insurance coverage and payment options.
• Contact patients to follow up on visits and to build lasting patient relationships.
• Ensure compliance with health, privacy, and safety regulations.
• Travel as needed for training and to perform job functions.

Connaissances

Customer service

Sales

Communication

Attention to detail

Interpersonal skills

Formation

High school diploma or equivalent

Outils

Denticon

Dentrix

Description du poste

Western Dental Services, Inc. is seeking a Patient Care Coordinator to join our team in Sacramento. You will warmly greet patients, introduce them to our office, coordinate treatment services and help build lasting relationships through exceptional service and clear communication.

The role requires strong sales instincts, meticulous attention to patient records, and the ability to explain treatments, costs, and payment options while maintaining privacy and compliance with health regulations.