Patient Care Coordinator – Dental Office (Benefits Included)

Talentify; Anaheim (CA); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Healthcare Benefits (Medical, Dental,视

Paid time Off

401(k)

Employee Assistance Program

Job summary

Western Dental Services, Inc. is seeking a Patient Care Coordinator to join our team and act as the key front-desk liaison, greeting patients and introducing them to our office while coordinating treatment services.

You will maintain a welcoming experience, communicate treatment options and payment plans, and build lasting patient relationships; travel for training may be required.

This full-time role requires excellent communication, attention to detail, and a customer-service orientation.

Qualifications

• Minimum of high school diploma or equivalent required
• At least 2 years of customer service role, sales, receptionist, or equivalent preferably in a healthcare or dental setting
• Experience with dental practice management software such as Denticon/Dentrix preferred
• Excellent communication skills to interact with patients, office staff, and third party stakeholders
• Attention to detail in maintaining patient records and managing financial transactions

Responsibilities

• Greet and welcome patients in a timely, professional and engaging manner
• Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff
• Provide patient consultations and communicate information about recommended treatments, cost of service, insurance coverage and payment options
• Contact patients to follow up on visits and to build lasting patient relationsships
• Ensure compliance with health, privacy, and safety regulations
• Travel as needed for training and to perform job functions

Job description

Western Dental Services, Inc. is seeking a Patient Care Coordinator to join our team and act as the key front-desk liaison, greeting patients and introducing them to our office while coordinating treatment services.

You will maintain a welcoming experience, communicate treatment options and payment plans, and build lasting patient relationships; travel for training may be required.

This full-time role requires excellent communication, attention to detail, and a customer-service orientation.