Patient Care Coordinator: Welcoming, Scheduling & Care

Sonrava; Jurupa Valley (CA); In loco; USD 42.000 - 60.000; Tempo pieno

Vantaggi offerti da questo lavoro

Healthcare Benefits

Paid time Off

401(k)

Employee Assistance Program

Descrizione del lavoro

Western Dental Services, Inc. is seeking a Patient Care Coordinator to join our California team. The PCC greets patients, introduces them to our office, coordinates treatment services, and builds lasting patient relationships through warm, professional service.

This role requires outstanding communication, a genuine customer-service mindset, and a sales flair. Responsibilities include scheduling, presenting treatment options and costs, discussing insurance and payment choices, and ensuring

Competenze

• Minimum of high school diploma or equivalent required.
• At least 2 years of customer service role, sales, receptionist, or equivalent preferably in a healthcare or dental setting.
• Experience with dental practice management software such as Denticon/Dentrix preferred.
• Excellent communication skills to interact with patients, office staff, and third party stakeholders.
• Attention to detail in maintaining patient records and managing financial transactions.

Mansioni

• Greet and welcome patients in a timely, professional and engaging manner
• Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff
• Provide patient consultations and communicate information about recommended treatments, cost of service, insurance coverage and payment options
• Contact patients to follow up on visits and to build lasting patient relationsships
• Ensure compliance with health, privacy, and safety regulations
• Travel as needed for training and to perform job functions

Conoscenze

Communication skills

Sales

Customer service

Attention to detail

Interpersonal skills

Formazione

High school diploma or equivalent

Strumenti

Denticon

Dentrix

Descrizione del lavoro

Western Dental Services, Inc. is seeking a Patient Care Coordinator to join our California team. The PCC greets patients, introduces them to our office, coordinates treatment services, and builds lasting patient relationships through warm, professional service.

This role requires outstanding communication, a genuine customer-service mindset, and a sales flair. Responsibilities include scheduling, presenting treatment options and costs, discussing insurance and payment choices, and ensuring