Patient Care Coordinator - Dental Office Liaison

Sonrava Health; Tracy (CA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Healthcare Benefits (Medical, Dental,

Vision)

Paid time Off

401(k)

Employee Assistance Program

Job summary

Sonrava Health is seeking a Patient Care Coordinator to serve as the primary liaison for patients and to ensure a seamless, welcoming experience. You will greet patients, introduce them to our office, coordinate treatment services and cultivate lasting relationships in a sales-conscious environment.

The role requires excellent communication, a passion for outstanding customer service and the ability to manage schedules, insurance details, and payments with accuracy.

Qualifications

• Minimum of high school diploma or equivalent required.
• At least 2 years of customer service role, sales, receptionist, or equivalent preferably in a healthcare or dental setting.
• Experience with dental practice management software such as Denticon/Dentrix preferred.
• Excellent communication skills to interact with patients, office staff, and third party stakeholders.
• Attention to detail in maintaining patient records and managing financial transactions.

Responsibilities

• Greet and welcome patients in a timely, professional and engaging manner.
• Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff.
• Provide patient consultations and communicate information about recommended treatments, cost of service, insurance coverage and payment options.
• Contact patients to follow up on visits and to build lasting patient relationsships.
• Ensure compliance with health, privacy, and safety regulations.
• Travel as needed for training and to perform job functions.

Skills

Customer service

Sales

Communication

Relationship building

Attention to detail

Education

High school diploma

Tools

Denticon

Dentrix

Job description

Sonrava Health is seeking a Patient Care Coordinator to serve as the primary liaison for patients and to ensure a seamless, welcoming experience. You will greet patients, introduce them to our office, coordinate treatment services and cultivate lasting relationships in a sales-conscious environment.

The role requires excellent communication, a passion for outstanding customer service and the ability to manage schedules, insurance details, and payments with accuracy.