Patient Care Coordinator: Welcoming, Growth & Impact

Elite Dental Partners; Westlake (OH); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Life Insurance

Short-Term and Long-Term Disability

Flexible Spending Accounts

Wellness Program

Paid Time Off

Paid Holidays

Employee Referral Bonuses

Quarterly Bonus Opportunities

401k

Career Growth Opportunities

Job summary

Elite Dental Partners is seeking a Patient Coordinator to support patient care and education while maintaining a welcoming environment. You will greet patients, gather information, verify insurance, and manage daily scheduling to ensure a smooth experience for families.

The role requires at least two years in dental/medical/customer service, strong communication, and proficiency with Microsoft Office and Dentrix. Join a team focused on health and patient-centered service in Ohio.

Qualifications

• High school diploma required, a degree or additional education in a business or healthcare discipline preferred.
• Minimum of two (2) years’ experience in a dental, medical, healthcare, or customer service environment.
• Knowledge of dental insurance and explanation of benefits preferred.
• Excellent communication skills with both the team and patients.
• Proficient with Microsoft Office products and working with dental software, Dentrix experience strongly preferred.

Responsibilities

• Greet patients and their families making them feel welcome in the practice.
• Gather patient information, create their files, and verify insurance eligibility.
• Maintain a productive schedule for the day and schedule future appointments.
• Confirm patient appointments and update the schedule as needed.
• Answer patient questions about insurance and financial arrangements.
• Collect and post payments from patients and insurance companies.
• Balance nightly deposits and complete credit card processing.

Skills

Excellent communication

Microsoft Office

Dentrix

Education

High school diploma

Business/Healthcare education preferred

Tools

Dentrix

Microsoft Office

Job description

Elite Dental Partners is seeking a Patient Coordinator to support patient care and education while maintaining a welcoming environment. You will greet patients, gather information, verify insurance, and manage daily scheduling to ensure a smooth experience for families.

The role requires at least two years in dental/medical/customer service, strong communication, and proficiency with Microsoft Office and Dentrix. Join a team focused on health and patient-centered service in Ohio.