Patient Care Coordinator — Welcoming Dental Front Desk

Johnson Family Dental; Rockford (IL); Sur place; USD 24 796 - 27 552; Plein temps

Avantages offerts par ce poste

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

401k Plan

Employee Discount Programs

Pet Insurance

Résumé du poste

An established industry player is seeking a Patient Care Coordinator to enhance patient experiences through a unique approach that emphasizes Greeting, Guiding, and Gratitude. This role is pivotal in ensuring patients feel welcomed and supported, whether in person or on the phone. Responsibilities include assisting with appointment scheduling, managing financial arrangements, and ensuring a professional atmosphere. The ideal candidate will possess strong communication and interpersonal skills, with a focus on exceptional customer service. Join a dynamic team dedicated to delivering smiles and making a positive impact in the dental community.

Qualifications

• At least one year of related experience in a patient care role.
• Strong communication and customer service skills are essential.

Responsabilités

• Create a welcoming atmosphere for patients and assist with check-in/check-out.
• Guide patients through their visit, providing information on services.

Connaissances

Communication Skills

Interpersonal Skills

Customer Service

Dental Terminology Knowledge

Formation

High School Diploma or Equivalent

Description du poste

An established industry player is seeking a Patient Care Coordinator to enhance patient experiences through a unique approach that emphasizes Greeting, Guiding, and Gratitude. This role is pivotal in ensuring patients feel welcomed and supported, whether in person or on the phone. Responsibilities include assisting with appointment scheduling, managing financial arrangements, and ensuring a professional atmosphere. The ideal candidate will possess strong communication and interpersonal skills, with a focus on exceptional customer service. Join a dynamic team dedicated to delivering smiles and making a positive impact in the dental community.