Dental Patient Experience Coordinator

Talentify; San Bernardino (CA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Healthcare Benefits

Paid time Off

401(k)

Employee Assistance Program

Job summary

Talentify is seeking a Patient Care Coordinator to be the welcoming face of the practice. You will greet patients, guide them to the office, and coordinate treatments while building lasting relationships. The role emphasizes strong communication, customer service, and a patient-centric approach in a dental setting.

Responsibilities include scheduling, consultations on treatments and insurance, and ensuring compliance with health and safety standards. Travel for training may be required.

Qualifications

• Minimum of high school diploma or equivalent required.
• At least 2 years of customer service role, sales, receptionist, or equivalent preferably in a healthcare or dental setting.
• Experience with dental practice management software such as Denticon/Dentrix preferred.
• Excellent communication skills to interact with patients, office staff, and third party stakeholders.
• Attention to detail in maintaining patient records and managing financial transactions.

Responsibilities

• Greet and welcome patients in a timely, professional and engaging manner.
• Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff.
• Provide patient consultations and communicate information about recommended treatments, cost of service, insurance coverage and payment options.
• Contact patients to follow up on visits and to build lasting patient relationsships.
• Ensure compliance with health, privacy, and safety regulations.
• Travel as needed for training and to perform job functions.

Skills

Communication skills

Customer service

Sales

Attention to detail

Education

High school diploma

Tools

Denticon

Dentrix

Job description

Talentify is seeking a Patient Care Coordinator to be the welcoming face of the practice. You will greet patients, guide them to the office, and coordinate treatments while building lasting relationships. The role emphasizes strong communication, customer service, and a patient-centric approach in a dental setting.

Responsibilities include scheduling, consultations on treatments and insurance, and ensuring compliance with health and safety standards. Travel for training may be required.