Patient Care Coordinator | Welcoming Front Desk Pro

Ascendenthealth; Elm Grove (WI); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Competitive hourly pay

Health & dental benefits

Paid time off

CE/training opportunities

Team-first environment

Job summary

Honest Teeth Dentistry in Elm Grove, WI, is seeking a Patient Care Coordinator to be the welcoming face of the practice. You will support patients through check-in, scheduling, insurance verification, and explaining treatment plans, using dental software and tablets to streamline processes.

This full-time on-site role emphasizes a compassionate, patient-first mindset, strong communication, and teamwork with the Office Manager and clinical staff to ensure a smooth, inviting experience for every

Qualifications

• Compassionate, patient-first mindset.
• 6 months minimum dental or healthcare experience recommended.
• Excellent communication and organizational skills.
• Comfort with technology and willingness to learn new systems.

Responsibilities

• Greet and check in patients with warmth and professionalism.
• Schedule new patients, recalls, and treatment follow-ups.
• Verify insurance, collect co-pays, and maintain records.
• Explain treatment plans clearly to patients.
• Use dental software and tablets to streamline processes.
• Maintain a clean, welcoming reception area.
• Collaborate with Office Manager and clinical team for smooth operations.
• Adhere to HIPAA and OSHA regulations.

Skills

Compassionate mindset

Excellent communication

Organizational skills

Tech-savvy

Willingness to learn

Tools

Dental software

Job description

Honest Teeth Dentistry in Elm Grove, WI, is seeking a Patient Care Coordinator to be the welcoming face of the practice. You will support patients through check-in, scheduling, insurance verification, and explaining treatment plans, using dental software and tablets to streamline processes.

This full-time on-site role emphasizes a compassionate, patient-first mindset, strong communication, and teamwork with the Office Manager and clinical staff to ensure a smooth, inviting experience for every