Front Desk Receptionist – Honest Teeth

Ascendenthealth; Elm Grove (WI); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Competitive hourly pay

Health & dental benefits

Paid time off

CE/training opportunities

Team-first environment

Job summary

Honest Teeth Dentistry in Elm Grove, WI, is seeking a Patient Care Coordinator to be the welcoming face of the practice. You will support patients through check-in, scheduling, insurance verification, and explaining treatment plans, using dental software and tablets to streamline processes.

This full-time on-site role emphasizes a compassionate, patient-first mindset, strong communication, and teamwork with the Office Manager and clinical staff to ensure a smooth, inviting experience for every

Qualifications

• Compassionate, patient-first mindset.
• 6 months minimum dental or healthcare experience recommended.
• Excellent communication and organizational skills.
• Comfort with technology and willingness to learn new systems.

Responsibilities

• Greet and check in patients with warmth and professionalism.
• Schedule new patients, recalls, and treatment follow-ups.
• Verify insurance, collect co-pays, and maintain records.
• Explain treatment plans clearly to patients.
• Use dental software and tablets to streamline processes.
• Maintain a clean, welcoming reception area.
• Collaborate with Office Manager and clinical team for smooth operations.
• Adhere to HIPAA and OSHA regulations.

Skills

Compassionate mindset

Excellent communication

Organizational skills

Tech-savvy

Willingness to learn

Tools

Dental software

Job description

Patient Care Coordinator – Honest Teeth Dentistry

Elm Grove, WI | Full-Time

At Honest Teeth Dentistry, we believe healthcare is about connection, not transactions. We have been serving families in Elm Grove for over a decade, blending modern dentistry with a warm, family-centered environment.

We’re seeking a front desk receptionist, "Patient Care Coordinator," to be a welcoming face and voice of our practice. Your role will be to support patients through every step of their visit—ensuring they feel seen, heard, and valued.

Responsibilities:

• Welcome and check in patients with warmth and professionalism
• Manage scheduling of new patients, recalls, and treatment follow-ups
• Verify insurance, collect co-pays, and maintain accurate patient records
• Communicate treatment plans clearly and support patient understanding
• Use technology (dental software, tablets, digital forms) to streamline processes
• Help maintain a clean, organized, and inviting reception area
• Collaborate with the Office Manager and clinical team to keep the day running smoothly
• Stay compliant with HIPAA and OSHA regulations

Requirements:

• A compassionate, patient-first mindset
• 6 months minimum dental or healthcare experience is strongly recommended
• Excellent communication and organizational skills
• Comfort with technology and willingness to learn new systems

Benefits:

• Competitive hourly pay
• Health & dental benefits
• Paid time off
• CE/training opportunities
• A supportive, team-first environment

Join a practice where you’ll help patients smile brighter every day.