Patient Care Coordinator | Welcoming Clinic Ops Lead

MLM Hearing, LLC; Dublin (OH); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

401(k) with matching

Health, dental, and vision insurance

Life insurance - employer paid

AD&D

Critical Illness

Hospital Indemnity

STD & LTD

Paid time off

Employee discounts

Job summary

Belton Hearing Care Clinic in Dublin, OH is seeking a Patient Care Coordinator to be the friendly first face and backbone of our practice. You will organize patient flow, schedule appointments, verify insurance, manage records, and support clinic operations with a patient-centered approach.

Ideal candidates bring long-term office-management experience, strong communication skills, and a passion for helping others.

Qualifications

• 10 years of office management experience in a customer-driven industry preferred.
• High school diploma or GED required.
• Experience with scheduling, insurance verification, and patient records is expected.

Responsibilities

• Greet and screen patients to determine how we can best support them.
• Answer questions about services and promotions.
• Spot potential leads and keep patient flow running smoothly.
• Manage scheduling, daily office tasks, and financial and administrative duties.
• Handle insurance verification, inventory, and patient records.
• Partner with clinic and home office teams to support operations.
• Assist with marketing efforts, events, outreach, and patient retention activities.
• Provide the first contact for patients and schedule appointments.
• Coordinate provider schedules and ensure smooth patient care flow.

Skills

Strong computer skills

Word processing

Database software

Interpersonal skills

Oral and written communication

Accounting basics

Customer service

Organizational skills

Multitasking

Sales data entry

Attention to detail

Front desk experience

Education

High school diploma or GED

Tools

MS Word

Database software

Job description

Belton Hearing Care Clinic in Dublin, OH is seeking a Patient Care Coordinator to be the friendly first face and backbone of our practice. You will organize patient flow, schedule appointments, verify insurance, manage records, and support clinic operations with a patient-centered approach.

Ideal candidates bring long-term office-management experience, strong communication skills, and a passion for helping others.