Patient Care Coordinator — In-Person, Growth & Benefits

Demant; Wooster (OH); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

PTO & Holidays

Medical, dental, vision, and HSA

401K+ Match

Maternity Leave

Disability coverage

Life Insurance

Pet Insurance

Hearing aids discount

Job summary

HearingLife in Wooster, OH, is hiring a Patient Care Coordinator for our in-person clinic. You will greet patients, manage calls, schedule appointments, verify insurance, and support daily operations to ensure a warm, efficient patient experience.

Ideal candidates have strong communication, organizational skills, and 1–2 years in customer service or healthcare. We offer comprehensive benefits, growth opportunities, and a team-centered environment.

Qualifications

• High school diploma or GED required; Associate degree preferred.
• 1–2 years in customer service, administrative, or healthcare role.
• Strong interpersonal, communication and organizational skills.

Responsibilities

• Serve as the face of our retail clinics, delivering a positive patient experience.
• Handle 50–75 inbound/outbound calls per day and schedule appointments.
• Collect and verify insurance information and manage patient interactions.
• Maintain office cleanliness and HIPAA compliance.

Skills

Interpersonal skills

Organizational skills

Multitasking

Communication skills

Education

High school diploma or GED

Associate degree preferred

Tools

Scheduling software

EMR systems

Job description

HearingLife in Wooster, OH, is hiring a Patient Care Coordinator for our in-person clinic. You will greet patients, manage calls, schedule appointments, verify insurance, and support daily operations to ensure a warm, efficient patient experience.

Ideal candidates have strong communication, organizational skills, and 1–2 years in customer service or healthcare. We offer comprehensive benefits, growth opportunities, and a team-centered environment.