Hearing Care Front Office Coordinator | Growth & Impact

Beltone; Meridian (MS); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Group health insurance

401(k)

Paid training

Monday-Friday schedule (8-5)

Most weekends and holidays off

Supportive team environment

Opportunity to grow within the company

Job summary

Beltone Meridian is seeking a Patient Care Coordinator to serve as the welcoming frontline for our hearing care clinic. You will handle scheduling, patient intake, calls, and follow-ups, ensuring a smooth patient flow and positive experience.

We value organized, reliable team players who enjoy helping others and can manage multiple tasks in a fast-paced setting. This full-time, on-site role includes training and opportunities for growth within Beltone.

Qualifications

• Customer service or healthcare front-office experience preferred.
• Excellent communication and phone skills.
• Organized, dependable, and detail-oriented.
• Comfortable working with older adults.
• Professional, positive attitude.
• Coachable and team-oriented.
• Must be 21 years of age or older.

Responsibilities

• Greet patients and create a warm, professional experience.
• Schedule hearing evaluations, fittings, and follow-ups.
• Answer phones and convert inquiries into booked appointments.
• Confirm appointments and reduce no-shows.
• Handle patient intake paperwork and basic administrative tasks.
• Support providers with patient flow and coordination.
• Make follow-up calls to undecided or inactive patients.
• Help grow referrals and community awareness.

Skills

Customer service

Front-office experience

Communication skills

Organized

Detail oriented

Professional attitude

Team oriented

Willing to learn

Must be 21+

Education

High School Diploma or GED

Job description

Beltone Meridian is seeking a Patient Care Coordinator to serve as the welcoming frontline for our hearing care clinic. You will handle scheduling, patient intake, calls, and follow-ups, ensuring a smooth patient flow and positive experience.

We value organized, reliable team players who enjoy helping others and can manage multiple tasks in a fast-paced setting. This full-time, on-site role includes training and opportunities for growth within Beltone.