Patient Care Coordinator - Hearing Clinic (Mon-Fri)

South Bay Hearing & Balance; Chula Vista (CA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

401(k) with matching

Health, dental, and vision insurance

Life insurance - employer paid

Paid time off

Pet Insurance

Job summary

South Bay Hearing & Balance is seeking a Patient Care Coordinator to be the welcoming face of the clinic, manage daily operations, and build strong patient relationships. You will handle scheduling, records, insurance verification, and office tasks to support patient care and practice growth.

The role requires 5+ years in medical office management, bilingual Spanish skills, and a commitment to excellent patient service.

Qualifications

• Minimum 5 years of medical office management experience
• Front desk in hearing industry is a plus
• High school diploma or equivalent (GED)

Responsibilities

• Greet and screen patients to determine how we can best support them
• Answer questions about services and promotions
• Schedule and manage appointments and retention calls
• Coordinate provider’s schedule and ensure smooth patient flow
• Verify patient information, billing data, and insurance claims
• Open and close the office daily and ensure reception area is maintained
• Train other location front office staff as appropriate

Skills

Bilingual Spanish

Medical office experience

Front desk

Customer service

Education

High school diploma or GED

Tools

Word processing software

Database software

Job description

South Bay Hearing & Balance is seeking a Patient Care Coordinator to be the welcoming face of the clinic, manage daily operations, and build strong patient relationships. You will handle scheduling, records, insurance verification, and office tasks to support patient care and practice growth.

The role requires 5+ years in medical office management, bilingual Spanish skills, and a commitment to excellent patient service.