Patient Care Navigator — Hearing Clinic

GN Group; Medina (OH); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

401(k) with matching

Health, dental, and vision insurance

Life insurance - employer paid

AD&D insurance

Critical Illness insurance

Hospital Indemnity

STD & LTD

Paid time off

Employee discounts

Job summary

Beltone Hearing Care Center in Medina, OH seeks a Patient Care Coordinator to manage the clinic and ensure a smooth patient journey. You will greet patients, handle scheduling, verify insurance, and support home-office operations to drive patient satisfaction and practice growth.

The role requires extensive medical office experience, strong communication, and the ability to multitask in a fast-paced environment. Competitive hourly pay with potential bonuses.

Qualifications

• Minimum 10 years of medical office management experience.
• Front desk experience in hearing industry is a plus.
• High school diploma or GED required.

Responsibilities

• Greet and screen patients to determine their needs.
• Schedule and confirm appointments; manage patient flow.
• Verify insurance information and process billing.

Skills

Strong computer skills

Interpersonal skills

Oral & written communication

Accounting basics

Customer service

Organizational skills

Multitasking

Front desk medical experience

Education

High school diploma or GED

Tools

Word processing

Database software

Job description

Beltone Hearing Care Center in Medina, OH seeks a Patient Care Coordinator to manage the clinic and ensure a smooth patient journey. You will greet patients, handle scheduling, verify insurance, and support home-office operations to drive patient satisfaction and practice growth.

The role requires extensive medical office experience, strong communication, and the ability to multitask in a fast-paced environment. Competitive hourly pay with potential bonuses.