Patient Care Coordinator — Sign-On Bonus

Jobtome; Mount Pleasant Township (MO); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Paid training

Comprehensive benefits package

401k contribution

Job summary

Optum is seeking a Front Desk Registration Clerk to perform patient check-in, data collection, and insurance verification in a fast-paced clinical setting. You will greet patients, collect demographics, verify benefits, and process payments while maintaining compassionate service.

Requires high school diploma and 1+ year of customer service, with ability to work 8-hour shifts, overtime, weekends, or holidays as needed. Training is provided and benefits are offered.

Qualifications

• High School Diploma or GED required.
• 1+ year of experience in a customer service environment or professional/military setting using a computer and phone.
• Willingness to work overtime, weekends, or holidays as needed per schedule policies.
• Must possess a valid driver’s license, reliable transportation, and current automobile insurance.

Responsibilities

• Registers patients and collects demographics, health information, and verifies insurance eligibility/benefits.
• Uses computer systems to enter or verify patient data in real-time.
• Processes referrals, pre-certifications, pre-determinations, and pre-authorizations per plan requirements.
• Verifies insurance coverage and creates price estimates and reverifications as needed.
• Collects patient co-pays and discusses out-of-pocket obligations with patients.
• Identifies outstanding balances from prior visits and assists in collection as needed.
• Coordinates with providers to create scheduled appointments prior to discharge.
• Responds to patient/caregiver inquiries with compassion and clarity.
• Generates and analyzes patient data reports to identify issues or inconsistencies.
• Maintains up-to-date knowledge of registration requirements across departments.

Skills

Customer service

Communication

Education

High School Diploma/GED

Tools

Microsoft Office

Medical terminology

Job description

Optum is seeking a Front Desk Registration Clerk to perform patient check-in, data collection, and insurance verification in a fast-paced clinical setting. You will greet patients, collect demographics, verify benefits, and process payments while maintaining compassionate service.

Requires high school diploma and 1+ year of customer service, with ability to work 8-hour shifts, overtime, weekends, or holidays as needed. Training is provided and benefits are offered.