Patient Care Coordinator - Sign-On Bonus & Training

Jobtome; Hartland (VT); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Sign-on bonus

Paid training

Benefits package

Job summary

Optum is seeking a customer service professional to greet patients, enter demographics, and coordinate with multiple departments to ensure smooth patient encounters. Training is provided to develop proficiency in registration and financial conversations.

The role requires basic MS Office skills, ability to work one holiday per year, and a friendly, accurate approach in a fast-paced healthcare environment.

Qualifications

• High school diploma or GED.
• 1+ years of customer service in an office or professional setting.
• Beginner level proficiency with Microsoft Office products.
• Ability to work 1 holiday per year.
• Biweekly schedule details provided.

Responsibilities

• Greet visitors and patients, in person or via phone/video, with excellent customer service.
• Enter and update patient demographics and financial info to register patients early in the process.
• Obtain applications and forms, ensure signatures on file, photocopy/scan documents as needed.
• Provide patients with financial responsibilities and collect liabilities, balance cash daily.
• Coordinate with Financial Counseling, Scheduling, Financial Clearance, and clinical areas to complete encounters.

Skills

Customer service experience

MS Office

Holiday availability

Biweekly schedule

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

Optum is seeking a customer service professional to greet patients, enter demographics, and coordinate with multiple departments to ensure smooth patient encounters. Training is provided to develop proficiency in registration and financial conversations.

The role requires basic MS Office skills, ability to work one holiday per year, and a friendly, accurate approach in a fast-paced healthcare environment.