Patient Care Coordinator — Front Desk & Scheduling

Jobtome; Converse (IN); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

Medical Plan options

Dental, Vision, Life Insurance

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Pet insurance

Job summary

UnitedHealth Group's Optum is seeking an Associate Patient Care Coordinator to support clinic operations, including patient registration, insurance verification, co-pay collection, and scheduling. This role emphasizes accurate data entry and strong customer service in a fast-paced health care environment. Hours: Monday–Friday, 8:00 am–5:00 pm.

Location: San Antonio, TX. The position offers a comprehensive benefits package and opportunities for career development, with a focus on caring for

Qualifications

• High School Diploma or GED required.
• 1+ years of customer service experience.
• Proficient with MS Office (Word, Excel, Outlook).

Responsibilities

• Provide exceptional service to all customers.
• Greet patients, check in/out, and verify demographics and insurance in IDX.
• Collect co-pays and adhere to cash handling policies.
• Schedule appointments and verify visit type with PCP.
• Maintain waiting room cleanliness and inform patients of pertinent information.
• Collaborate with back-office staff to ensure smooth patient flow.
• Resolve issues and escalate to management or clinical staff when needed.

Skills

Customer service

MS Office

Bilingual Spanish/English

Education

High School Diploma or GED

Tools

IDX Electronic Health Record

Medical office software

Job description

UnitedHealth Group's Optum is seeking an Associate Patient Care Coordinator to support clinic operations, including patient registration, insurance verification, co-pay collection, and scheduling. This role emphasizes accurate data entry and strong customer service in a fast-paced health care environment. Hours: Monday–Friday, 8:00 am–5:00 pm.

Location: San Antonio, TX. The position offers a comprehensive benefits package and opportunities for career development, with a focus on caring for