Patient Care Coordinator & Scheduling Specialist

Jobtome; Kirkland (WA); On-site; USD 25,000 - 44,000; Full time

Benefits offered by this job

Paid Time Off

Medical Plan

Dental, Vision, Life & AD&D Insurance

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus Program

Voluntary Benefits

Job summary

UnitedHealth Group in Seattle is seeking a Patient Care Coordinator II to serve as the first point of contact for the practice. You will organize daily activities, manage paperwork, and support the care team while delivering exceptional customer service.

The role requires a high school diploma, at least one year of medical office experience, proficiency with Microsoft Office, and familiarity with EPIC or other EMR systems. Paid time off, comprehensive benefits, and a supportive team are offered.

Qualifications

• High School Diploma/GED (or higher) is required.
• At least 1 year of experience using Microsoft Outlook, Excel, and Word.
• At least 1 year in a medical office handling scheduling, check-in/out, insurance verification, and patient records.
• Ability to answer multiple phone calls.

Responsibilities

• Schedules appointments and procedures, following standard guidelines.
• Verifies patient information and documents in EPIC or EMR.
• Greet patients and provide instructions or directions as necessary on the phone.
• Collects co-pays and balances due per policy.
• Check In and Check Out patients.
• Prepare all documentation and records for patient care.

Skills

Office software proficiency

Customer service

Phone handling

Multitasking

Education

High School Diploma/GED

Tools

Epic

EMR software

Job description

UnitedHealth Group in Seattle is seeking a Patient Care Coordinator II to serve as the first point of contact for the practice. You will organize daily activities, manage paperwork, and support the care team while delivering exceptional customer service.

The role requires a high school diploma, at least one year of medical office experience, proficiency with Microsoft Office, and familiarity with EPIC or other EMR systems. Paid time off, comprehensive benefits, and a supportive team are offered.