Patient Care Coordinator II: Medical Office Scheduling & Support

Jobtome; Bothell (WA); Sur place; USD 25 000 - 44 000; Plein temps

Avantages offerts par ce poste

Paid time off

Medical plan

Dental and vision insurance

401(k) plan

Education reimbursement

Employee discounts

Résumé du poste

UnitedHealth Group is seeking a Patient Care Coordinator II in Seattle to organize daily activities for the provider practice, ensuring accurate scheduling, registration, and patient communications. You will support care teams, verify insurance details, and help patients understand their responsibilities while upholding HIPAA and OSHA standards.

The role emphasizes empathy, multi-tasking, and effective use of EPIC, with a focus on delivering high-quality customer service in a fast-paced

Qualifications

• High School Diploma or GED required.
• 1+ years of experience using computer applications (Outlook, Excel, Word).
• Experience in a medical office with scheduling, check-in/out, insurance verification, and medical records.

Responsabilités

• Schedules appointments and procedures according to standard guidelines.
• Verifies patient information and docs in the Electronic Health Record (EPIC).
• Collects co-pays and past-due balances per Optum policies.
• Check In and Check Out patients and register them.
• Answer calls, direct messages, and route as needed to support care teams.

Connaissances

Microsoft Outlook

Excel

Word

Empathy

Formation

High School Diploma/GED

Outils

Epic EMR

Description du poste

UnitedHealth Group is seeking a Patient Care Coordinator II in Seattle to organize daily activities for the provider practice, ensuring accurate scheduling, registration, and patient communications. You will support care teams, verify insurance details, and help patients understand their responsibilities while upholding HIPAA and OSHA standards.

The role emphasizes empathy, multi-tasking, and effective use of EPIC, with a focus on delivering high-quality customer service in a fast-paced