Patient Care Coordinator II - Compassionate Clinic Navigator

Jobtome; Sammamish (WA); On-site; USD 25,000 - 44,000; Full time

Benefits offered by this job

Paid Time Off

Medical Plan

Dental Plan

Vision Plan

401(k) Plan

Education Reimbursement

Employee Discounts

Employee Referral Bonus

Job summary

UnitedHealth Group in Seattle, WA is seeking a Patient Care Coordinator II to be the first point of contact for patients and providers. This role coordinates daily activities, schedules appointments, handles registration, and ensures accurate documentation in the EHR system with a focus on excellent customer service.

Ideal candidates have a high school diploma, 1+ year medical office experience, and strong communication and computer skills.

Qualifications

• High School Diploma or GED required.
• Experience in a medical office handling scheduling, check-in/out, insurance verification, and patient records preferred.
• Strong computer skills and ability to multitask across several applications.

Responsibilities

• Exhibits empathy, courtesy, competence, efficiency, and care.
• Schedules appointments and procedures following standard guidelines.
• Uses multiple computer and phone systems to fulfill patient needs over the phone.
• Verifies patient information and documents in EPIC EHR.
• Assists patients with insurance and referral information.

Skills

Medical office exp

Multi-tasking

Phone etiquette

Scheduling appointments

Education

High School Diploma/GED

Tools

EPIC EMR

Microsoft Outlook

Excel

Job description

UnitedHealth Group in Seattle, WA is seeking a Patient Care Coordinator II to be the first point of contact for patients and providers. This role coordinates daily activities, schedules appointments, handles registration, and ensures accurate documentation in the EHR system with a focus on excellent customer service.

Ideal candidates have a high school diploma, 1+ year medical office experience, and strong communication and computer skills.