Patient Care Coordinator - Scheduling & Patient Experience

Coffman-Vision-Clinic; Bend (OR); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

401(k) with Match

Vision Discount Program

HSA/FSA

PTO

Paid Holidays

Job summary

AEG is hiring a Patient Care Coordinator to manage front desk operations, support patient flow, and coordinate across the care team to ensure a high-quality visit for every patient.

You will greet patients, answer calls and emails, schedule appointments, verify insurance, and maintain EMR accuracy, while communicating wait times and next steps clearly. This full-time, on-site role includes a comprehensive benefit package.

Qualifications

• High school diploma or equivalent.
• Basic computer literacy and ability to learn EMR.
• Strong organizational skills and attention to detail.
• Excellent verbal and written communication with patient focus.
• Ability to work collaboratively across teams in a fast-paced environment.
• Maintain patient and practice confidentiality.

Responsibilities

• Greet patients and serve as primary contact for interactions.
• Schedule appointments and support provider schedule optimization.
• Verify insurance eligibility and maintain EMR data.
• Manage communications, reminders, and no-show reduction.
• Coordinate with clinical teams for smooth transitions.

Skills

Customer service

Communication

Team collaboration

Attention to detail

Multitasking

Education

High school diploma or equivalent

Tools

EMR software

Practice management systems

Job description

AEG is hiring a Patient Care Coordinator to manage front desk operations, support patient flow, and coordinate across the care team to ensure a high-quality visit for every patient.

You will greet patients, answer calls and emails, schedule appointments, verify insurance, and maintain EMR accuracy, while communicating wait times and next steps clearly. This full-time, on-site role includes a comprehensive benefit package.