Patient Care Coordinator: Scheduling & Front Office Lead

SWHC SURGERY CENTER WORKFORCE SOLUT IONS LLC; United States; On-site; USD 42,000 - 64,000; Full time

Job summary

SWHC SURGERY CENTER WORKFORCE SOLUT IONS LLC is seeking a dedicated Patient Care Coordinator to support ambulatory surgery center operations. You will coordinate surgical case scheduling, communicate with patients, and manage front office workflows to ensure safe, efficient care while protecting patient confidentiality.

You will maintain accurate electronic records, work with physicians, anesthesia, and staff, and help optimize daily operations.

Qualifications

• High school diploma or equivalent.
• 1–2 years clerical medical office experience (ASC preferred).
• BLS certification required within 30 days of hire.
• Strong English verbal and written skills.
• Medical terminology knowledge required.

Responsibilities

• Greet patients, visitors and families; handle calls and messages professionally.
• Screen, take messages, route calls, and coordinate with the surgery center staff.
• Schedule surgical cases in the EHR and coordinate with physician offices for information.
• Verify patient information, forms, and insurance details before surgery.
• Train and supervise new front office staff; liaise with surgical team and patient family.

Skills

Clerical medical office experience

Medical terminology

BLS certification

English communication

HIPAA compliance

Education

High school graduate or equivalent

Tools

EHR system

Practice management systems

Job description

SWHC SURGERY CENTER WORKFORCE SOLUT IONS LLC is seeking a dedicated Patient Care Coordinator to support ambulatory surgery center operations. You will coordinate surgical case scheduling, communicate with patients, and manage front office workflows to ensure safe, efficient care while protecting patient confidentiality.

You will maintain accurate electronic records, work with physicians, anesthesia, and staff, and help optimize daily operations.