Patient Services Concierge & Scheduler

The Surgical Clinic; United States; On-site; USD 36,000 - 48,000; Full time

Job summary

The Surgical Clinic in United States is seeking a Patient Services Coordinator to handle registration, scheduling, insurance verification, and patient communications. You will manage a fast-paced front desk, collect payments, and maintain EMR documentation while ensuring HIPAA compliance and accurate record keeping.

Responsibilities include coordinating with multiple physicians, visiting satellite clinics as needed, and supporting overall clinic operations with strong customer service and

Qualifications

• High school diploma or GED required.
• 2+ years in a professional office with customer service.
• Strong computer skills including MS Office and email.

Responsibilities

• Provide outstanding patient service to callers, visitors and providers.
• Register patients and collect demographic and insurance information.
• Schedule appointments for multiple physicians and referrals.
• Verify demographics and insurance; obtain referrals and authorizations.
• Collect co-pays, deductibles, and balances at time of service.
• Maintain and organize patient records in the EMR; ensure HIPAA compliance.
• Prepare EMR for upcoming visits and manage documentation.
• Charge and reconcile end-of-day financials and deposits.
• Support clinic operations; travel to satellite clinics as needed.

Skills

Customer service

Communication skills

Organization

Attention to detail

Education

High school diploma or GED

Tools

MS Office

EMR systems

Job description

The Surgical Clinic in United States is seeking a Patient Services Coordinator to handle registration, scheduling, insurance verification, and patient communications. You will manage a fast-paced front desk, collect payments, and maintain EMR documentation while ensuring HIPAA compliance and accurate record keeping.

Responsibilities include coordinating with multiple physicians, visiting satellite clinics as needed, and supporting overall clinic operations with strong customer service and