Patient Care Coordinator: Scheduling & Front Desk Pro

Drayerpt; Roaring Spring (Blair County); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Charity Day

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid time off + holidays

401K + company match

Job summary

Drayer Physical Therapy in Roaring Spring, PA seeks a Patient Care Coordinator (PCC-I) to support clinic growth and ensure efficient patient intake and billing processes. The role partners with the Clinic Director to uphold Upstream Rehabilitation values and deliver excellent patient experiences.

The PCC-I will handle referrals, scheduling, insurance verification, payments, and front-office tasks while maintaining a welcoming, organized environment and participating in ongoing training and

Qualifications

• Strong customer service orientation.
• Ability to multitask across multiple programs.
• Ability to collaborate with clinic leadership.

Responsibilities

• Collect all money due at the time of service.
• Convert referrals into evaluations.
• Schedule patient visits.
• Provide excellent customer service.
• Create an inviting clinic atmosphere.
• Make welcome calls and monitor arrival rate; improve patient experience.
• Manage schedule, document routing, overtime, non-clinical documentation, and deposits.
• Monitor clinic inventory.
• Attend required training and quarterly compliance sessions.

Skills

Communication skills

multitask

Time management

Presentation skills

Education

High School Diploma or equivalent

Job description

Drayer Physical Therapy in Roaring Spring, PA seeks a Patient Care Coordinator (PCC-I) to support clinic growth and ensure efficient patient intake and billing processes. The role partners with the Clinic Director to uphold Upstream Rehabilitation values and deliver excellent patient experiences.

The PCC-I will handle referrals, scheduling, insurance verification, payments, and front-office tasks while maintaining a welcoming, organized environment and participating in ongoing training and