Patient Care Coordinator: Growth, Great Benefits & PTO

Peak Physical Therapy; Carlisle (Cumberland County); On-site; USD 19,286 - 27,552; Full time

Benefits offered by this job

Annual paid Charity Day

Medical, Dental, Vision, Life, Short/1

3 weeks Paid Time Off + holidays

401K + company match

Job summary

Drayer Physical Therapy in Carlisle, PA is seeking a Patient Care Coordinator I to support clinic growth and patient intake. The PCC-I works with the Clinic Director to ensure efficient front-office operations and exceptional patient service.

The role emphasizes coordination, referral conversion, scheduling, and compliant documentation within a collaborative team. The position requires strong communication, multitasking, and time-management skills, with an emphasis on delivering a welcoming

Qualifications

• High School Diploma or equivalent.
• Excellent communication and customer service skills.
• Able to multitask and meet deadlines with minimal supervision.
• Strong time management and presentation skills.

Responsibilities

• Collect all money due at the time of service.
• Convert referrals into evaluations.
• Schedule patient visits.
• Provide excellent customer service to patients and staff.
• Create an inviting clinic atmosphere.
• Monitor arrival rate through a great customer experience.
• Manage schedule, document routing, overtime and non-clinical documentation.
• Monitor clinic inventory.

Skills

Customer Service

Multitasking

Time management

Communication

Teamwork

Presentation skills

Education

High School Diploma or equivalent

Job description

Drayer Physical Therapy in Carlisle, PA is seeking a Patient Care Coordinator I to support clinic growth and patient intake. The PCC-I works with the Clinic Director to ensure efficient front-office operations and exceptional patient service.

The role emphasizes coordination, referral conversion, scheduling, and compliant documentation within a collaborative team. The position requires strong communication, multitasking, and time-management skills, with an emphasis on delivering a welcoming