Patient Care Coordinator & Clinic Front Office Lead

Drayer Physical Therapy; Roaring Spring (Blair County); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Annual Charity Day

Medical, Dental, Vision, Life, Short-/

401K + company match

Job summary

Drayer Physical Therapy in Roaring Spring, PA is seeking a Patient Care Coordinator to join our team. This entry-level office role supports daily clinic operations and focuses on delivering excellent customer service at the front desk.

The PCC-I will greet visitors, schedule referrals, verify insurance, and help maintain an inviting, organized front office. This full-time position offers comprehensive benefits and opportunities to learn multiple clinic programs.

Qualifications

• High School Diploma or equivalent.
• Excellent customer service skills.
• Ability to multitask and learn multiple programs.
• Strong time management and organizational skills.
• Able to relate with Business Office and Field leadership.

Responsibilities

• Collect all money due at the time of service.
• Convert referrals into evaluations.
• Schedule patient visits.
• Provide excellent customer service and front desk support.
• Create an inviting clinic atmosphere.
• Make welcome calls to monitor arrival rate and improve patient experience.
• Manage clinic schedule, document routing, deposits, and insurance reporting.

Skills

Communication skills

Multitask

Organizational detail

Time management

Presentation skills

Education

High School Diploma or equivalent

Job description

Drayer Physical Therapy in Roaring Spring, PA is seeking a Patient Care Coordinator to join our team. This entry-level office role supports daily clinic operations and focuses on delivering excellent customer service at the front desk.

The PCC-I will greet visitors, schedule referrals, verify insurance, and help maintain an inviting, organized front office. This full-time position offers comprehensive benefits and opportunities to learn multiple clinic programs.