Patient Care Coordinator - Front Office & Scheduling Pro

Drayerpt; Warren (Warren County); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Annual paid Charity Day

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Short-Term Disability Insurance

Long-Term Disability Insurance

3 weeks PTO + holidays

401K + company match

Job summary

Drayer Physical Therapy, a brand partner of Upstream Rehabilitation, is seeking a Patient Care Coordinator in Warren, PA. The PCC-I supports clinic growth with efficient patient intake and practice management, working with the Clinic Director to uphold Upstream Rehabilitation's mission and values.

The role emphasizes collecting payments, converting referrals into evaluations, scheduling visits, ensuring excellent customer service, and maintaining an organized front office.

Qualifications

• High School Diploma or equivalent is required.
• Excellent customer service skills and ability to multitask.
• Ability to manage time and meet deadlines with minimal supervision.
• Strong communication and presentation skills within a team environment.

Responsibilities

• Collect all money due at the time of service; convert referrals into evaluations.
• Schedule patient visits and manage patient flow.
• Verify insurance coverage for patients and collect payments.
• Create an inviting clinic atmosphere and provide excellent customer service.
• Maintain an organized front office and handle non-clinical documentation.

Skills

Customer service

Multitasking

Time management

Communication skills

Teamwork

Education

High School Diploma or equivalent

Job description

Drayer Physical Therapy, a brand partner of Upstream Rehabilitation, is seeking a Patient Care Coordinator in Warren, PA. The PCC-I supports clinic growth with efficient patient intake and practice management, working with the Clinic Director to uphold Upstream Rehabilitation's mission and values.

The role emphasizes collecting payments, converting referrals into evaluations, scheduling visits, ensuring excellent customer service, and maintaining an organized front office.