Patient Care Coordinator & Front Desk Pro

Optum; Village of Briarcliff Manor (NY); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

Medical Plan

Dental Insurance

Vision Insurance

401(k) Plan

Education Reimbursement

Job summary

Optum is seeking an Associate Patient Care Coordinator in Briarcliff, NY to join our care delivery team. You will greet patients, verify insurance, schedule appointments, and support clinicians with accurate, timely information to ensure quality care.

The role emphasizes patient-centric service, HIPAA compliance, and collaboration across care teams, with opportunities to contribute to process improvements within a fast-paced environment.

Qualifications

• High school diploma or GED required.
• At least 1 year of computer application experience (Outlook, Excel, Word).
• At least 1 year of customer service or healthcare experience.
• Willingness to travel to other offices as needed.

Responsibilities

• Greets patients and visitors in a prompt, courteous and helpful manner.
• Verifies insurance information, addresses and phone numbers, registers new patients.
• Arrives patients on the computer for scheduled appointments.
• Maintains HIPAA privacy and confidentiality of patient information.
• Schedules and confirms appointments and assists with pre-certifications as needed.
• Opens or closes the clinic facility and performs related clerical duties.

Education

High School Diploma or GED

Tools

Outlook

Excel

Word

EPIC

Job description

Optum is seeking an Associate Patient Care Coordinator in Briarcliff, NY to join our care delivery team. You will greet patients, verify insurance, schedule appointments, and support clinicians with accurate, timely information to ensure quality care.

The role emphasizes patient-centric service, HIPAA compliance, and collaboration across care teams, with opportunities to contribute to process improvements within a fast-paced environment.