Patient Care Coordinator: Scheduling & Front Desk Lead

UnitedHealth Group; Hoboken (NJ); Presencial; USD 22.000 - 40.000; Tempo integral

Benefícios oferecidos por esta vaga

Paid Time Off

Medical Plan options

Dental, Vision, Life Insurance

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Resumo da vaga

UnitedHealth Group invites applications for an Associate Patient Care Coordinator in Hoboken, NJ. Based at the Hoboken site, you will support patient registration, insurance verification, appointment scheduling, and front desk operations within a multi-specialty setting.

The role emphasizes accuracy, HIPAA compliance, and collaboration with the care team to ensure smooth care delivery and positive patient experiences. Prior healthcare or patient-facing experience is preferred.

Qualificações

• Excellent communication skills and phone etiquette required.
• Experience in customer service or healthcare is preferred.
• Spanish and English bilingual abilities are a plus.

Responsabilidades

• Verify patient information and insurance on registration.
• Check in/out patients and schedule appointments.
• Maintain medical records and documents accurately.
• Support front desk operations in a multi-site facility.
• Assist with referrals and follow-up coordination with care team.

Conhecimentos

Communication

Bilingual (Spanish/English)

Customer service

Formação

High School Diploma/GED

Ferramentas

EPIC

Descrição da vaga

UnitedHealth Group invites applications for an Associate Patient Care Coordinator in Hoboken, NJ. Based at the Hoboken site, you will support patient registration, insurance verification, appointment scheduling, and front desk operations within a multi-specialty setting.

The role emphasizes accuracy, HIPAA compliance, and collaboration with the care team to ensure smooth care delivery and positive patient experiences. Prior healthcare or patient-facing experience is preferred.