Patient Care Coordinator - PT Front Desk

Socket.dev; Stamford (CT); On-site; USD 57,308,000 - 68,770,000; Full time

Benefits offered by this job

Competitive pay based on experience

Medical benefits

401k

Paid time off

Paid holidays

Job summary

SportsMed Physical Therapy is seeking a Patient Coordinator to manage front desk operations at our outpatient clinics. You will schedule appointments, verify benefits with insurers, and ensure accurate data entry while delivering friendly customer service.

This role supports the team and drives efficient clinic operations. Ideal candidates excel in fast-paced environments, show strong organization and multitasking, and communicate effectively.

Qualifications

• Experience in a physical therapy environment, medical office, or hospitality with strong customer service.
• Ability to work in a fast-paced setting and manage multiple tasks.
• Strong organizational and data-entry skills, with confidentiality awareness.
• Spanish language skills preferred.

Responsibilities

• Greet patients and visitors in person or by phone and answer inquiries.
• Schedule and reschedule appointments to optimize provider time and room use.
• Complete insurance verifications and obtain authorizations as needed.
• Maintain patient records and ensure accurate data entry.
• Keep appointments on schedule and notify providers of delays.
• Maintain patient accounts including payments and charges.
• Protect patient confidentiality and follow office policies.
• Support team goals and contribute to clinic operations.

Skills

Fast-paced environment

Multitasking

Flexibility

Professional telephone skills

Customer service

Time management

Organization

Attention to detail

EMR systems

Microsoft Excel

Microsoft Outlook

Bilingual Spanish

Tools

EMR Systems

Microsoft Excel

Microsoft Outlook

Job description

SportsMed Physical Therapy is seeking a Patient Coordinator to manage front desk operations at our outpatient clinics. You will schedule appointments, verify benefits with insurers, and ensure accurate data entry while delivering friendly customer service.

This role supports the team and drives efficient clinic operations. Ideal candidates excel in fast-paced environments, show strong organization and multitasking, and communicate effectively.