Patient Care Coordinator | Patient Access & Growth

Demant; Glendale (AZ); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

PTO & Paid Holidays

Medical, dental, vision, and HSA

401K+ Match

Maternity Leave

Short/Long Disability coverage

Free Life Insurance

Pet Insurance

Job summary

HearingLife is seeking a Patient Care Coordinator to be the face of our retail clinics nationwide. You will ensure a positive patient experience, assist clinics in meeting revenue goals, and manage administrative and operational tasks to support frontline care.

The role involves handling patient interactions, scheduling, insurance verification, and coordinating supplies within a fast-paced team environment. Join a company focused on care, growth, and hearing health.

Qualifications

• High school diploma or GED required; college degree preferred.
• Minimum of 1–2 years of experience in a customer service, administrative, or healthcare-related role.
• Strong interpersonal and communication skills; exceptional organizational abilities.
• Ability to multitask and manage time effectively in a fast-paced environment.

Responsibilities

• Welcome all patients and maintain a high level of customer service.
• Inbound and outbound phone calls, 50–75 per day.
• Schedule and confirm all patient appointments.
• PPI intake and processing.
• Collect and verify medical insurance information for patients.
• Ordering and receiving office supplies; payment processing.

Skills

Interpersonal skills

Communication

Organizational skills

Multitasking

Scheduling software

Education

High school diploma or GED

College degree preferred

Tools

Scheduling software

EMR systems

Job description

HearingLife is seeking a Patient Care Coordinator to be the face of our retail clinics nationwide. You will ensure a positive patient experience, assist clinics in meeting revenue goals, and manage administrative and operational tasks to support frontline care.

The role involves handling patient interactions, scheduling, insurance verification, and coordinating supplies within a fast-paced team environment. Join a company focused on care, growth, and hearing health.