Patient Care Coordinator – Outpatient PT, Flexible Schedule

H2 Health; West Virginia; Hybrid; USD 32,000 - 46,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with match

Paid time off

Life insurance

Parental leave

Employee discounts

Job summary

Rankin Physical Therapy is seeking a Patient Coordinator to bridge patient care with administrative excellence at our outpatient clinic in West Virginia. You will be the first point of contact, ensuring patients receive outstanding service from the moment they arrive.

You will coordinate appointments, verify insurance, manage referrals, and maintain confidential records while supporting clinicians and staff to enhance the patient experience.

Qualifications

• High school diploma or equivalent required; healthcare administration knowledge a plus.
• Strong customer-service and interpersonal skills are essential.
• Experience in healthcare or medical office setting preferred; knowledge of medical terminology and insurance processes.
• Proficiency with EMR/EHR systems and basic computer skills.

Responsibilities

• Coordinate patient appointments, verify insurance, and handle referrals.
• Maintain and update patient records with accuracy and confidentiality.
• Assist with front desk operations, answer phone calls, and manage inquiries.
• Collaborate with clinicians and administrative staff to enhance patient experience.
• Maintain a welcoming and organized clinic environment.

Skills

Customer service

Interpersonal skills

Communication

Confidentiality

Education

High school diploma

Tools

EMR/EHR systems

Office software

Job description

Rankin Physical Therapy is seeking a Patient Coordinator to bridge patient care with administrative excellence at our outpatient clinic in West Virginia. You will be the first point of contact, ensuring patients receive outstanding service from the moment they arrive.

You will coordinate appointments, verify insurance, manage referrals, and maintain confidential records while supporting clinicians and staff to enhance the patient experience.