Patient Experience Coordinator | Outpatient Clinic

H2 Health; Hedgesville (WV); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive compensation with bonuses

Flexible scheduling

Career advancement opportunities

Full benefits: medical, dental, vision

401(k) with match

Generous PTO and holidays

Life insurance

Job summary

Rankin Physical Therapy, part of the H2 Health family, seeks a Patient Coordinator to bridge patient care with administrative excellence at our outpatient clinic in Hedgesville, WV. You will serve as the first contact, ensuring outstanding service from the moment patients walk in.

You will coordinate appointments, verify insurance, maintain records, assist front desk, and collaborate with clinicians to enhance the patient experience in a welcoming, organized clinic environment.

Qualifications

• Coordinate patient appointments, verify insurance, and handle referrals.

Responsibilities

• Coordinate patient appointments, verify insurance, and handle referrals.

Skills

Interpersonal communication

Medical terminology

Insurance processes

Confidentiality

Office software

Education

High school diploma or equivalent

Tools

EMR systems

EHR systems

Microsoft Office

Job description

Rankin Physical Therapy, part of the H2 Health family, seeks a Patient Coordinator to bridge patient care with administrative excellence at our outpatient clinic in Hedgesville, WV. You will serve as the first contact, ensuring outstanding service from the moment patients walk in.

You will coordinate appointments, verify insurance, maintain records, assist front desk, and collaborate with clinicians to enhance the patient experience in a welcoming, organized clinic environment.