Patient Coordinator

H2 Health; Hedgesville (WV); Sur place; USD 36 000 - 48 000; Plein temps

Avantages offerts par ce poste

Competitive compensation with bonuses

Flexible scheduling

Career advancement opportunities

Full benefits: medical, dental, vision

401(k) with match

Generous PTO and holidays

Life insurance

Résumé du poste

Rankin Physical Therapy, part of the H2 Health family, seeks a Patient Coordinator to bridge patient care with administrative excellence at our outpatient clinic in Hedgesville, WV. You will serve as the first contact, ensuring outstanding service from the moment patients walk in.

You will coordinate appointments, verify insurance, maintain records, assist front desk, and collaborate with clinicians to enhance the patient experience in a welcoming, organized clinic environment.

Qualifications

• Coordinate patient appointments, verify insurance, and handle referrals.

Responsabilités

• Coordinate patient appointments, verify insurance, and handle referrals.

Connaissances

Interpersonal communication

Medical terminology

Insurance processes

Confidentiality

Office software

Formation

High school diploma or equivalent

Outils

EMR systems

EHR systems

Microsoft Office

Description du poste

Patient Coordinator | Outpatient | Full-time | 181 Roaring Lion Dr, Hedgesville, WV 25427

AtRankin Physical Therapy, an H2 Health company,we believe that both care and coordination are essential to patient success. As a Patient Coordinator, you will be integral in bridging patient care with administrative excellence. In this role, you will serve as the first point of contact for our patients, ensuring they receive the highest quality service from the moment they walk through our doors.

Your Role:

As a Patient Coordinator, you will be the first point of contact for patients, providing outstanding customer service and ensuring smooth clinic operations.

• Coordinate patient appointments, verify insurance, and handle referrals.
• Maintain and update patient records with accuracy and confidentiality.
• Assist with front desk operations, answering phone calls, and managing inquiries.
• Work closely with clinicians and administrative staff to enhance patient experience.
• Ensure a welcoming and organized clinic environment.

• High school diploma or equivalent; additional education in healthcare administration is a plus

• Minimum of 1 year experience in a healthcare or medical office setting
• Knowledge of medical terminology and insurance processes
• Exceptional interpersonal and communication skills
• Familiarity with Electronic Medical Records (EMR) systems and basic computer skills.
• Ability to handle sensitive information with confidentiality
• Proficient in using office software and electronic health records (EHR) systems

Join us in making a positive impact on our patients' lives every day!

WhyRankin Physical Therapy?

We’re more than a workplace, we’re a team that supports your goals:

• Competitive compensation with performance-based bonuses that reward your outcomes

• Flexible scheduling to support work-life balance

• Career advancement and professional growth

• Full benefits: medical, dental, vision, and 401(k) with match

• Generous PTO, paid holidays, and company-paid life insurance

• Supportive, clinician-led team culture

• Additional perks: parental leave, employee rewards, discounts, and recognition programs

Rankin Physical Therapyis proud to be an Equal Opportunity Employer. We celebrate diversity and inclusion in all aspects of employment.