Patient Care Coordinator - Medical Office Scheduling

Jiffy Lube International, Inc.; Freehold (NJ); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Voluntary Dental insurance

Voluntary Vision insurance

401K with company match

Holiday / Overtime pay

Job summary

Advanced Orthopedics and Sports Medicine Institute in Freehold, NJ is seeking a Patient Care Coordinator (medical secretary) to maintain efficient patient flow and provide timely customer service. The role involves triaging calls, scheduling appointments, insurance verification, and supporting physicians and patients throughout the registration process.

The ideal candidate has at least 3 years medical office experience, excellent customer service skills, and proficiency with Microsoft Office.

Qualifications

• Minimum 3 years medical office experience
• Strong customer service skills
• Must be authorized to work in the US without sponsorship
• Computer literate in Microsoft Office applications

Responsibilities

• Triage and manages calls from patients/pharmacies/insurance companies and other facilities
• Schedules patient appointments, including online insurance verification
• Follows up on patients with missed appointments
• Ensures patients have completed prescribed testing and follow-up appointments with physicians
• Ensures all documents are properly completed by physicians
• Manages authorizations for motor vehicle and workers compensation patients

Skills

Customer service

Communication

Scheduling

Phone etiquette

Education

High School Diploma

Tools

Microsoft Office

Job description

Advanced Orthopedics and Sports Medicine Institute in Freehold, NJ is seeking a Patient Care Coordinator (medical secretary) to maintain efficient patient flow and provide timely customer service. The role involves triaging calls, scheduling appointments, insurance verification, and supporting physicians and patients throughout the registration process.

The ideal candidate has at least 3 years medical office experience, excellent customer service skills, and proficiency with Microsoft Office.