Patient Care Coordinator - Medical Office Insurance Expert

A Step Ahead Orthotics and Prosthetics, Inc.; Nashville (TN); Sur place; USD 22 000 - 30 000; Plein temps

Avantages offerts par ce poste

401(k)

401(k) matching

Employee assistance program

Health insurance

Health savings account

Life insurance

Paid time off

Vision insurance

Résumé du poste

AStep Ahead Orthotics and Prosthetics, Inc is seeking a Patient Care Coordinator to join our Central TN team. The ideal candidate will be organized, proactive, and skilled in handling multiple communication channels with patients and healthcare providers.

The role requires experience in a medical office, strong organizational abilities, and proficiency with medical software. You will verify insurance, schedule appointments, and support the orthotist/prosthetist to ensure exceptional patient

Qualifications

• Proven experience in a medical office setting.
• Proficiency in computerized systems and software applications.
• Insurance verification experience.
• Strong organizational skills with attention to detail.
• Ability to multitask.
• Familiarity with medical terminology is a plus.
• Self-motivated and punctual.

Responsabilités

• Serve as the primary contact for patient inquiries via phone and email.
• Assist Orthotist/Prosthetist in the office as needed.
• Perform insurance verifications.
• Answer and direct phone calls promptly.
• Conduct outbound calls for follow-up with physician offices.
• Submit authorizations and request prescriptions/documentation from physicians and Therapists.
• Schedule patient appointments and manage calendars for practitioners.
• Provide exceptional patient support and address questions promptly.
• Collaborate with team to ensure seamless communication and service continuity.

Connaissances

Customer service

Multitasking

Strong organizational skills

Communication skills

Self-motivated

Outils

Medical software

Insurance verification software

Description du poste

AStep Ahead Orthotics and Prosthetics, Inc is seeking a Patient Care Coordinator to join our Central TN team. The ideal candidate will be organized, proactive, and skilled in handling multiple communication channels with patients and healthcare providers.

The role requires experience in a medical office, strong organizational abilities, and proficiency with medical software. You will verify insurance, schedule appointments, and support the orthotist/prosthetist to ensure exceptional patient