Patient Experience Coordinator — Medical Office

Neuhaus Foot and Ankle; Brentwood (TN); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

PTO 24 days

401(k) with match

Health/Dental/Vision

Life insurance

Professional development

Growth opportunities

Job summary

Neuhaus Foot and Ankle in Brentwood, TN, is seeking a Patient Care Coordinator to join the Patient Experience Team. You’ll support the physician by preparing patients for exams and minor procedures, input patient information, and explain insurance coverage and costs.

The role emphasizes a welcoming environment, professional communication, and accurate data entry, with opportunities to cover other clinics as needed and contribute to a positive, high-quality patient experience.

Qualifications

• At least 1 year of experience in medical reception or high-volume customer service.
• Excellent verbal and written communication skills.
• Task-oriented, multitasking, and detail-focused.

Responsibilities

• Greet and check in patients and enter demographics into the EHR.
• Learn insurance coverage and estimate out-of-pocket costs.
• Process payments and schedule follow-up appointments.
• Coordinate with team to ensure smooth patient flow.
• Travel to other clinics as needed.
• Miscellaneous office duties and projects.

Skills

Task oriented

Multitasking

Communication

Customer service

Professional demeanor

Attention to detail

Job description

Neuhaus Foot and Ankle in Brentwood, TN, is seeking a Patient Care Coordinator to join the Patient Experience Team. You’ll support the physician by preparing patients for exams and minor procedures, input patient information, and explain insurance coverage and costs.

The role emphasizes a welcoming environment, professional communication, and accurate data entry, with opportunities to cover other clinics as needed and contribute to a positive, high-quality patient experience.