Patient Care Coordinator: Front Desk & Clinic Ops

Upstream Rehabilitation; Newport (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Charity Day

Medical, Dental, Vision, Life, Short/​

3 weeks PTO + holidays

401K + company match

Job summary

BenchMark Physical Therapy in Newport, TN is seeking a Patient Care Coordinator to join our team. This entry-level office role supports clinic operations, patient intake, scheduling, insurance verification, and front desk duties in a fast-paced outpatient setting.

As PCC-I you will collaborate with the Clinic Director to ensure a welcoming patient experience, manage referrals, deposits, and non-clinical documentation while upholding Upstream Rehabilitation's standards.

Qualifications

• High School Diploma or equivalent.
• Strong customer service skills.
• Ability to multitask and meet deadlines.
• Good time management and presentation skills.

Responsibilities

• Greets clinic visitors and creates welcoming atmosphere.
• Schedules referrals and patient visits.
• Verifies insurance coverage for patients.
• Collects patient payments.
• Manages front office paperwork and deposits.
• Ensure efficient clinic operations.
• Provide non-clinical support as needed.

Skills

Customer Service

Multitasking

Communication skills

Office software

Education

High School Diploma or equivalent

Job description

BenchMark Physical Therapy in Newport, TN is seeking a Patient Care Coordinator to join our team. This entry-level office role supports clinic operations, patient intake, scheduling, insurance verification, and front desk duties in a fast-paced outpatient setting.

As PCC-I you will collaborate with the Clinic Director to ensure a welcoming patient experience, manage referrals, deposits, and non-clinical documentation while upholding Upstream Rehabilitation's standards.